Quantum Cognition Labs - Policies and Procedures for Refunds, Deliveries, Returns, and Cancellations

At Quantum Cognition Labs, customer satisfaction is our priority. Refunds may be issued under the following conditions:

A refund request must be submitted within 14 days of receiving the product or service.
Refunds are applicable for defective digital products or services that do not meet the specifications outlined in the agreement.
Refunds will not be issued for completed AI solutions or products once they have been deployed and tested successfully.
Custom solutions or services cannot be refunded once work has begun.
Any refund will be processed within 30 days of approval.
For subscriptions, refunds will be considered if there is a proven technical issue with our service delivery.

Refund terms may vary based on the individual project or subscription agreements.

Quantum Cognition Labs delivers digital solutions tailored to your business needs. Our delivery policy includes:

Upon completion, all deliverables will be available for download via secure online links or direct integration into your systems.
For AI solutions requiring physical hardware, shipping will be arranged with verified logistics providers, and delivery timelines will be provided in the project agreement.
For international clients, shipping costs and taxes are not included in the project fee and will be charged separately if applicable.
Delivery timelines will be outlined in your project agreement and may vary based on the scope of work.

Delivery terms will be defined per project agreement, taking into account any client-specific requirements.